Refund Policy for KL PARTNERS LIMITED

Thank you for choosing KL PARTNERS LIMITED for your mobile application development needs. We strive to deliver high-quality products and services. However, we understand that sometimes things might not go as expected. This Refund Policy outlines our policy regarding refunds for our services.

## 1. Our Services

KL PARTNERS LIMITED specializes in providing custom mobile application development services tailored to meet the unique needs of our clients. Our services include:

- Development of mobile applications for various platforms (iOS, Android)

- Customization of applications based on client requirements

- Ongoing support and maintenance for applications

## 2. Refund Eligibility

Refunds will be considered under the following circumstances:

- Non-Delivery: If we fail to deliver the agreed-upon project within the specified timeline and without a valid reason.

- Significant Defects: If the delivered product has significant defects or issues that were not disclosed before the project commencement.

## 3. Refund Request Process

To request a refund, you must:

1. Contact us via email at it@klpartners.online within 30 days of the service delivery.

2. Provide a detailed explanation of the reasons for your refund request.

3. Include any supporting documents or evidence related to your claim.

Our team will review your request and respond within 14 business days.

## 4. Evaluation and Decision

Upon receiving your refund request, we will conduct an evaluation of the circumstances. A refund may be granted in cases of:

- Non-delivery without a valid reason.

- Significant defects that were not rectified despite attempts to do so.

Please note that all refund requests are subject to our review and approval.

## 5. Partial Refunds

In some cases, we may offer a partial refund based on the work completed and delivered up until the refund request was made.

## 6. No Refunds for Services Rendered

Please note that due to the nature of our services, all completed work is non-refundable once it has been delivered and is functioning as per the agreed specifications. If you have any concerns about the quality of work received, please reach out to us to discuss potential remediation rather than a refund.

## 7. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes made will be updated on our website with an updated effective date.

## 8. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us:

- Company Name: KL PARTNERS LIMITED

- Address: 124 City Road, London, England, EC1V 2NX

- Email: it@klpartners.online

- Phone: +447426861975

Thank you for your understanding and for choosing KL PARTNERS LIMITED. We value your business and are committed to providing you with high-quality services.